---
sourceDocument: Brazil Telecommunications, Media, and Technology
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-media-technology

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Service Test Management

# Service Test Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Define tests, set measurable thresholds, and monitor real-time execution with accuracy using the ServiceNow® (STM) application. Streamline your testing process to improve performance, verify reliability, and deliver consistent results in every scenario.

## Get started {#stm-landing-page__cf-app-landing-get-started}

|-|-|-|
| [ExploreLearn about Service Test Management.](https://www.servicenow.com/docs/oSZa8RZuqJf7uPObA2DXBw "Service Test Management (STM) enables service providers to define, execute, and monitor service tests in real time, and to review test results and resolve threshold violations.") | [ConfigurePlan and configure your implementation.](https://www.servicenow.com/docs/JXDZE9dHZputhBKQr26cCQ "Configure Service Test Management to define, execute, and monitor service tests.") | [Setup test configurationCreate and configure test definitions and test groups.](https://www.servicenow.com/docs/opIMT2HNDU1hc7Sd3Gbz3g "Define the test definitions, test measures, threshold rules, consequences, and test groups that your teams run against telecom services.") |
| [UseReview the test run records to understand the test results.](https://www.servicenow.com/docs/bY3oPIAPkjoh46FRqavG7g "Review test runs, the measures captured for them, and the violations and consequences that the measures raise.") | [ReferenceGet additional information about STM.](https://www.servicenow.com/docs/wd5TCYLwxAUfdewZazWLBA "Find the plugins, roles, tables, form fields, choice values, and error messages that Service Test Management installs.") |   |
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## Additional resources {#stm-landing-page__section_j2f_xpz_zfc}

* Learn more about what's new and changed, see the [https://www.servicenow.com/docs/access?context=service-test-management-rn\&version=brazil\&pubname=brazil-release-notes\&ft:locale=en-US](https://www.servicenow.com/docs/access?context=service-test-management-rn&version=brazil&pubname=brazil-release-notes&ft:locale=en-US).
* Review the multiple TM Forum (TMF) Open APIs supported for the product, see [TMF APIs for TMT](https://www.servicenow.com/docs/O426CL8FYlKhwArhZAqy4Q "Get the details of ServiceNow implementation of TM Forum (TMF) APIs for Telecommunications, Media, and Technology (TMT) products.").
* Log in to your ServiceNow® account and find additional information about implementing and deploying Service Test Management features at the [Best Practices Library](https://mynow.servicenow.com/now/best-practices/home).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=service%20test%20management&spa=1)
* Find useful resources related to your role and explore best practices at [ServiceNow Impact](https://www.servicenow.com/success.html).
* Connect with other Service Test Management users at [Now Community](https://www.servicenow.com/community/telecom/ct-p/telecommunication).
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