---
sourceDocument: Brazil Telecommunications, Media, and Technology
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-media-technology

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications, Media, and Technology

ft:clusterId :

    - telmt

bundleId :

    - telmt

workflow :

    - Customer and Industry


---

# Service Test Management

# Service Test Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Define tests, set measurable thresholds, and monitor real-time execution with accuracy using the ServiceNow® Service Test Management application. Streamline your testing process to improve performance, ensure reliability, and deliver consistent results in every scenario.

## Get started {#stm-landing-page__cf-app-landing-get-started}

The Service Test Management product enables you with ability to precisely define, execute, and monitor service tests in real-time. This advanced system enables customers to create detailed test specifications, establish test
measures, and set threshold rule violations. These can be utilized by agents for instantaneous testing and diagnostics. Technology, media, and telecommunications (TMT) service providers can use this application where proactive and
reactive service testing is critical.

## Additional resources {#stm-landing-page__section_j2f_xpz_zfc}

* Review the multiple TM Forum (TMF) Open APIs supported for the product, see [TMF APIs for TMT](https://www.servicenow.com/docs/O426CL8FYlKhwArhZAqy4Q "Get the details of ServiceNow implementation of TM Forum (TMF) APIs for Telecommunications, Media, and Technology (TMT) products.").
* Log in to your ServiceNow® account and find additional information about implementing and deploying Service Test Management features at the [Best Practices Library](https://mynow.servicenow.com/now/best-practices/home).
* Access real-time courses, self-paced training, and career resources at [ServiceNow University](https://learning.servicenow.com/lxp/en/pages/lxp-search?id=search&q=service%20test%20management&spa=1)
* Find useful resources related to your role and explore best practices at [ServiceNow Impact](https://www.servicenow.com/success.html).
* Connect with other Service Test Management users at [Now Community](https://www.servicenow.com/community/telecom/ct-p/telecommunication).
{#stm-landing-page__ul_vc1_lvz_zfc}