---
sourceDocument: Brazil Telecommunications Network Inventory
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-network-inventory

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications Network Inventory

ft:clusterId :

    - telninv

bundleId :

    - telninv

workflow :

    - Customer and Industry


---

# Install ServiceNow Otto for TMT

# Install ServiceNow Otto for TMT {#ariaid-title1}

Release version: Brazil  
Updated November 5, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install the ServiceNow Otto for TMT
`sn_tmt_gen_ai` plugin to configure and use agentic workflows and skills in Telecommunications Network Inventory.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AdminAI Admin HubSettings.
2. On the Settings page, select Plugins.
3. Select Get plugins on the card for the ServiceNow Otto for Telecommunications, Media, and Technology (TMT) (`sn_tmt_gen_ai`) plugin.
4. In the confirmation window, select Install Plugin to open the ServiceNow Store page for the plugin in a new browser tab.
5. Install the plugin from the ServiceNow Store page.
6. Return to the admin console.
7. In the dialog box, select Refresh.
8. Either close the dialog box to review all of your plugins, or select View all \<Plugin\> Assists and Skills to review the features of your new plugin.
{#install-servicenow-otto-for-tmt__steps_otto_tni_install}
**Related concepts**   

* [Configure ServiceNow Otto for TNI](https://www.servicenow.com/docs/ITYhieDU4sz3X4tWp2ha3g "If you have the admin role, you can configure ServiceNow Otto in Telecommunications Network Inventory so that your agents can use the generative AI skills and agentic workflows.")
* [AI in Telecommunication Network Inventory](https://www.servicenow.com/docs/YuOXVS2JtGpDgTn479qcRg "Use ServiceNow Otto to automate rack allocation and summarize Remote Hands cases in Telecommunications Network Inventory. AI agents find racks that fit the capacity requirements of a change request, and summarize Remote Hands cases using similar past cases.")

*[\>]: and then