Operationalize a configuration item

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Operationalize a Configuration Item so that you can finalize the changes and apply them on the original CI.

    Before you begin

    • Ensure to have a revised CI.
    • Role required: sn_ni_core.inventory_admin

    Procedure

    1. Navigate to Workspaces > Network Inventory Workspace.
    2. Select the list icon (List icon.), and then go to Changes > All.
    3. Select the desired change request.
    4. Select the Change Tasks tab.
    5. Select New.
    6. Choose a change task type:
      • Planning
      • Implementation
      • Testing
      • Review
    7. Select Create.
      A change task form based on the selected change model is displayed.
    8. Select Operationalize CI in the Request type field and fill other fields.
      To learn more about other fields, see Change request and change task forms.
    9. Select Save.
    10. On the Task Attributes form, either select a CI from the list of CI to be operationalized field or select a change request from the Change request ID field.
    11. Select Submit.
      The State of the change task changes to Closed. The work notes are updated with the details of operationalized CIs.
      Note:
      On selecting a change request, all the revised Configuration Items (CIs) listed under the Affected CIs tab are operationalized and the work notes are updated accordingly.