---
sourceDocument: Brazil Telecommunications Service Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-service-ops

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Activate Telecom Alarm Management

# Activate the Telecommunications Alarm Management Open API endpoint {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the endpoint of the Telecommunications Alarm Management Open API connection. By activating the endpoint, you receive the incoming notifications from the external system for the topic that you registered.

## Before you begin

* Create the topic and subscribe to it to receive the incoming notifications.
* Generate a callback URL and register the topic subscription.
{#activate-endpoint-in-the-telecommunications-alarm-management-open-api__ul_rzl_yxy_dzb}

Role required: admin

## About this task

You activate the subscribed endpoints of the Telecommunications Alarm Management Open API connection in the Workflow Studio to receive responses from the external system.

## Procedure

1. Navigate to AllProcess AutomationFlow Designer.
2. Select the Integrations tab, then select Connections.
3. Switch the toggle to Inbound.
4. Select Telecommunications Alarm Management Open API.
5. Open the endpoint record that you want to activate.
6. Select Activate.

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