---
sourceDocument: Brazil Telecommunications Service Operations Management
sourceDocumentLink: https://www.servicenow.com/docs/r/telecom-service-ops

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Telecommunications Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Equinix connector metrics

# Equinix connector metrics {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference for the power metrics collected at the cabinet level and the environmental metrics collected at the zone level by the Equinix pull connector.

## Cabinet metrics {#equinix-connector-metrics__section_cabinet_metrics}

The connector collects the following power metrics for each cabinet in the account's facility hierarchy. The cabinet is identified in MetricBase by its Equinix level value, for example
<kbd class="ph userinput">SG3:03:070210:0308</kbd>.  
{#equinix-connector-metrics__table_cabinet_metrics__entry__2}

| Metric | Description |
|-|-|
| `kw` | Real power draw, in kilowatts. |
| `kva` | Apparent power draw, in kilovolt-amperes. |
| `amps` | Current, in amperes. |
| `powerFactor` | The cabinet's power factor. |
| `percentageKva` | Current utilization as a percentage of the cabinet's contracted capacity. Values can exceed 100% for an oversubscribed cabinet. |
| `peakKvaLastSevenDays` | The highest apparent power reading recorded over the previous seven days. |
| `peakKvaLastSevenDaysPercentage` | The seven-day peak apparent power as a percentage of the cabinet's contracted capacity. |
| `primaryKva` | Apparent power drawn from the primary feed. |
| `redundantKva` | Apparent power drawn from the redundant feed. |
| `cabinetRating` | The cabinet's contracted power capacity, in kilovolt-amperes. |
[Table 1. Cabinet metrics]

{#equinix-connector-metrics__table_cabinet_metrics}

## Zone metrics {#equinix-connector-metrics__section_zone_metrics}

The connector collects the following environmental metrics for each zone in the account's facility hierarchy. The zone is identified in MetricBase by its Equinix zone label, for example
<kbd class="ph userinput">SG3:3:03:HALL7:Z1</kbd>.  
{#equinix-connector-metrics__table_zone_metrics__entry__2}

| Metric | Description |
|-|-|
| `Temperature` | Ambient temperature for the zone, in degrees Celsius. |
| `Humidity` | Relative humidity for the zone. |
[Table 2. Zone metrics]

{#equinix-connector-metrics__table_zone_metrics}

## System alerts {#equinix-connector-metrics__section_alerts}

The connector also retrieves system alerts for each account and forwards them as events. Alert retrieval is paginated, so accounts with many active alerts are collected across multiple requests rather than truncated at the
first page.
**Related tasks**   

* [Configure the Equinix pull connector](https://www.servicenow.com/docs/iPvKcmF2zkJbV1p15Z59Qg "Configure a connector instance to collect power and environmental metrics from Equinix IBX data center facilities and forward alerts to Event Management.")