ServiceNow metadata collector

  • Release version: Australia
  • Updated March 12, 2026
  • 5 minutes to read

    • Provides read-only access to metadata from a ServiceNow instance.

    The collector harvests metadata from ServiceNow instances including system applications, application scopes, tables, fields, views, and Data Fabric tables. Catalogs ServiceNow Data Fabric metadata for virtualized data integration.

    Metadata cataloged

    The collector catalogs the following information.

    Table 1. Cataloged metadata
    Object Information cataloged
    ServiceNow Instance Instance URL, Connection metadata
    System Application App Name, Vendor, Version, Active status, Short Description, Source Table
    Application Scope Scope Name, Scope Identifier, Vendor, Version, Active status, Source Table
    Table Table Name, Is Extendable, sys_updated_on (timestamp), Source Table, Parent Table (for table inheritance)
    Data Fabric Table Inherits all Table properties, Plus: Association with external DatabaseTable
    View Inherits all Table properties, Plus: View Definition (SQL definition including source tables and join conditions)
    Field Field Name, Column Label, Reference Table (for reference fields), Mandatory, Is Primary (for Data Fabric fields), SQL Type (for Data Fabric fields)

    Enhanced metadata: Field type, Field size, Max length, Nullable (true/false), Default value, Internal Type
    View Table Mapping Maps To Table, WHERE clause conditions, Is Left Join, Variable Prefix, Mapping Order
    Data Product Data Product Name, Description, State (lifecycle status), Tags, Created By, Created On, Updated On, Source Table
    Data Interfaces Table Name, Is Extendable, sys_updated_on (timestamp), Source Table, Parent Table (for table inheritance)
    Vault Data Classification Classification Name, Description, Classification Type, Parent Classification (for hierarchical relationships), Source Table
    Dashboard Name, Description, Active, Certified, UI Generation (Next Experience or Core UI), Workspace Visible In, Categories, Users Granted To, Owner, Created By, Last Modified By, Requested By, Created At, Last Modified At
    Visualization Name, Description, Active, Certified, UI Generation, Created By, Last Modified By, Created At, Last Modified At, Granted To, Requested By, Owner
    Indicator Name, Description, Active, Type (Automated/Formula/Manual/External), Collection Frequency, Unit, Granted To, Created By, Modified By, Created At, Last Modified At
    Indicator Source Name, Description, Facts Table, Conditions, Collection Frequency, Created By, Last Modified By, Created At, Last Modified At
    Dashboard Tab Name, Display Order, UI Generation
    Breakdown Name, Description, Type (Automated/Manual/External), Created By, Last Modified By, Created At, Last Modified At
    Breakdown Source Name, Active, Conditions, Facts Table, Facts Field, Created By, Last Modified By, Created At, Last Modified At
    Data Collection Job Name, Description, Active, Run Type, Run Time, Collect Scope (scores only, text indexes only, or both), Created By, Modified By, Created At, Last Modified At

    Relationships between objects

    Catalog pages show relationships between the following data asset types:

    Table 2. Relationships between harvested data asset pages
    Data asset page Relationship
    ServiceNow Instance Contains Application Scopes, System Applications, Tables, Data Interfaces
    System Application Contained within Application Scope
    Application Scope Contains System Applications and Tables (via has scoped data asset), Data Interfaces
    Table Contained within Application Scope, Has Fields, May extend another Table (via extends table), May be extended by child Tables
    Data Fabric Table Inherits all Table relationships, Plus: Derived from external DatabaseTable (via prov:wasDerivedFrom)
    View Inherits all Table relationships, Has View Table Mappings
    Field Belongs to a Table (via has field), May reference another Field (for reference/foreign key fields)
    View Table Mapping Belongs to a View (via has view table mapping), Maps To Table (via maps to table), Selects data from Table
    Data Product Contained within Application Scope, Has Data Content (contains Tables and Views)
    Data Interface Contained within Application Scope, Has Fields, May extend another Table (via extends table), May be extended by child Tables

    Lineage for ServiceNow

    The following lineage information is collected by the ServiceNow collector.

    Table 3. Lineage availability by object
    Object Lineage available
    View View Table Mappings show:
    • JOIN conditions and WHERE clauses
    • Tables from which the view selects data
    • Variable prefixes and mapping order
    Table Table inheritance lineage:
    • Parent table (via extended table relationship)
    • Child tables that extend this table
    Field Reference field lineage:
    • Fields in other tables that this field references
    • Indicates foreign key relationships
    Data Fabric Table External data source lineage. External DatabaseTable from which data is virtualized (via prov:wasDerivedFrom)
    Data Interfaces Table inheritance lineage:
    • Parent table (via extended table relationship)
    • Child tables that extend this table
    • The Tables whose structure and attributes this Data Interface governs
    Vault Data Classification May have Parent Classification (via parent classification), May have Child Classifications, Classifies Fields and Tables (via has classification)
    Dashboard Contained within Application Scope, Tabs contained in the Dashboard
    Dashboard Tab Dashboard the Tab is contained within
    Data Collection Job Contained within Application Scope, Indicators the Data Collection Job collects
    Indicator Contained within Application Scope, Data Collection Jobs that collect this Indicator
    Indicator Source Contained within Application Scope
    Visualization Contained within Application Scope
    Breakdown Contained within Application Scope
    Breakdown Source Contained within Application Scope

    Lineage for ServiceNow

    The following lineage information is collected by the ServiceNow collector:

    Table 4. Lineage availability by object
    Object Lineage available
    View View Table Mappings show:
    • JOIN conditions and WHERE clauses
    • Tables from which the view selects data
    • Variable prefixes and mapping order
    Table Table inheritance lineage:
    • Parent table (via extends table relationship)
    • Child tables that extend this table
    Field Reference field lineage:
    • Fields in other tables that this field references
    • Indicates foreign key relationships
    Data Fabric Table External data source lineage:
    • External DatabaseTable from which data is virtualized (via prov:wasDerivedFrom)
    Data Interfaces Table inheritance lineage:
    • Parent table (via extends table relationship)
    • Child tables that extend this table
    • The tables whose structure and attributes this Data Interface governs
    Dashboard Visualizations embedded in the Dashboard, Tables and Fields the Dashboard uses data from, Indicators the Dashboard uses
    Dashboard Tab Visualizations embedded in the Dashboard Tab
    Indicator Indicator Sources the Indicator uses data from, Fields or Tables the Indicator uses data from, Indicators the Indicator calculates values from, Breakdowns that segment Indicator values, Dashboards that use the Indicator, Visualizations that use the Indicator
    Indicator Source Indicators that use the Indicator Source, Table the Indicator Source sourced data from
    Breakdown Breakdown Sources that define segment values for the Breakdown, Tables and Fields the Breakdown segments its values from, Indicators whose values are segmented by the Breakdown
    Visualization Dashboards that embed the Visualization, Dashboard Tabs that embed the Visualization, Indicators the Visualization uses data from, Tables or Fields the Visualization uses data from
    Breakdown Source Breakdowns which the Breakdown Source defines segment values for, Fields it derives elements from

    ServiceNow version supported

    Supports ServiceNow instances that expose the Table API. Tested with ServiceNow Zurich and Australia releases.

    Authentication supported

    The collector authenticates to ServiceNow using Basic Authentication (User name and Password).