---
sourceDocument: Australia Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/financial-services-operations

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Group Life Servicing

# Group Life Servicing {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The ServiceNow®
Group Life Servicing application (sn_ins_group_life) gives your organization the tools to establish, update, and maintain group life and disability insurance policies.

## Request apps on the Store {#group-life-servicing__id_bcn_f2q_snb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#group-life-servicing__inline-send-to-store}

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| [Explore Learn about how customers, insurance agents, and policy processors use Group Life Servicing.](https://www.servicenow.com/docs/feHyXqrbU_Auh_2H079wtQ "Contributors, processors, and underwriters can manage group life and disability insurance policies, creating cases to initiate and complete insurance workflow tasks.") | [Set up Set up Group Life Servicing](https://www.servicenow.com/docs/~3JTURWCX27rgsamqc6AZA "You can set up your implementation for a Group Life Servicing application by installing the application, importing financial services data, and reviewing and configuring the components that are installed with the application.") |
| [Reference Get details about components such as roles, tables, plugins, and store applications that are installed.](https://www.servicenow.com/docs/wlsNjbrXD6SW~YYT7TJVLQ "Several types of components are installed with activation of the Group Life Servicing plugin, including tables and user roles. The applications also install related plugins and store applications if they are not already installed.") | [Analytics and Reporting Monitor key statistics and track performance with preconfigured dashboard.](https://www.servicenow.com/docs/cWS_8PMWXKUVKi9W7qO7gg "Group Life Servicing contains preconfigured dashboards with actionable data visualizations that can help your organization improve your business processes and quantify the value of self-service.") |
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