F5 BIG-IP Spoke

  • Release version: Washingtondc
  • Updated April 29, 2025
  • 3 minutes to read
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    Summary of F5 BIG-IP Spoke

    The F5 BIG-IP Spoke enables ServiceNow customers to manage servers and pools within the F5 BIG-IP system effectively. It requires an Integration Hub subscription and may depend on specific plugins for installation. The latest spoke version is 1.1.2, compatible with BIG-IP version 13.1.0.

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    Key Features

    • Spoke Flows: Sample flows are provided to automate F5 tasks, including Local Traffic Management that creates virtual servers and manages pools through ServiceNow Service Catalog requests.
    • Spoke Subflows: Sample subflows like F5 Server - Pool Management are designed to create and manage pools in the BIG-IP system.
    • Spoke Actions: Automate actions such as creating, deleting, and managing pools and virtual servers, along with health checks and member status updates.
    • Connection and Credential Aliases: Connection aliases streamline the management of credentials, allowing for easier configuration across environments.
    • MID Server Requirements: Supports REST calls that can run on either the instance or a MID Server, allowing for flexible deployment.

    Key Outcomes

    By utilizing the F5 BIG-IP Spoke, ServiceNow customers can automate and streamline the management of their F5 BIG-IP systems, improving operational efficiency and reducing the complexity of server and pool management tasks. This integration helps ensure that necessary configurations are easily maintained and updated without significant overhead.

    Manage servers and pools in the F5 BIG-IP system.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Spoke dependencies

    If you’re having trouble installing the app, ensure that these dependent plugins are installed:

    • ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
    • ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
    Note:
    Some of these plugins are licensable features and require an appropriate license if used outside the spoke implementation. For information on licenses, contact your account manager.

    Supported version

    BIG-IP 13.1.0.

    Spoke version

    F5 BIG-IP spoke v 1.1.2 is the latest version.

    Spoke flows

    The F5 BIG-IP spoke provides sample flows in the draft state to demonstrate automating F5 tasks. To customize a sample flow, copy it to a new application scope. Available sample flows include:

    Flow Description
    Local Traffic Management Using F5 Big-IP Creates a virtual server, associates it to a pool, and adds pool member in the BIG-IP system from a ServiceNow Service Catalog request.

    Spoke subflows

    The F5 BIG-IP spoke provides sample subflows to demonstrate automating F5 tasks. Available sample subflows include:

    Flow Description
    F5 Server - Pool Management Creates a pool in the BIG-IP system and manages it.

    Spoke actions

    The F5 BIG-IP spoke provides actions to automate F5 tasks when events occur in ServiceNow. Available actions include:

    Category Action Description
    Pool Management Create Pool Creates a pool in the BIG-IP system.
    Add Pool Member Creates a pool member in the BIG-IP system.
    Check Pool Checks pool health in BIG-IP system. Returns whether the pool is available, unavailable, offline, or if the status is unknown.
    Delete Pool Deletes a pool from the BIG-IP system.
    Disable Pool Member Disables a pool member in the BIG-IP system.
    Enable Pool Member Enables a pool member of a specified pool in the BIG-IP system.
    Get Pool Members Retrieves the list of members of a specified pool from the BIG-IP system.
    Remove Pool Member Deletes a pool member in the BIG-IP system.
    Server Management Add Profile to Virtual Server Adds a profile to a virtual server in the BIG-IP system. Profiles enable you to control network traffic. For example, you can enable HTTP connections to the virtual server.
    Create Virtual Server Creates a virtual server in the BIG-IP system.
    Delete Virtual Server Deletes a virtual server from the BIG-IP system.
    Update Virtual Server Updates virtual server attributes in the BIG-IP system.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    This spoke uses this alias record to authorize actions.

    Connection & Credential alias Description Connection alias requirements
    F5_BIG_IP Connection to the F5 BIG-IP system.
    • Connection type: HTTP
    • Connection URL: URL of the host machine where the F5 server is installed.

    To use the spoke connection alias, create an associated Connection record and an associated Credential record. For information about setting up the spoke, see Configure a connection for the F5 BIG-IP spoke.

    MID Server requirements

    These actions use REST calls that can run either on an instance or, optionally, through a MID Server. Use the connection record associated with the F5 BIG-IP alias to configure where actions run and, if needed, specify MID Server selection attributes. For more information, see MID server.

    To set up the MID Server for this spoke, see Set up MID Server for a spoke.