Lenovo Spoke

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 2 minutes to read
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    Summary of Lenovo Spoke

    Lenovo Spoke allows ServiceNow customers to retrieve warranty details for their hardware assets directly from Lenovo. It requires an Integration Hub subscription and is compatible with Lenovo Warranty API v2.5 and later versions. To utilize this spoke, a Client ID from Lenovo is necessary, which can be obtained through your Lenovo sales or service representative.

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    Key Features

    • Action to Download Asset Warranty: Automates the retrieval of asset warranty information via the Lenovo Warranty API.
    • Connection Management: Uses connection and credential aliases to simplify the management of connection information, eliminating the need for multiple configurations across environments.

    Key Outcomes

    By implementing the Lenovo Spoke, ServiceNow customers can efficiently access and manage warranty information for their Lenovo hardware assets, ensuring they stay informed about their assets' warranty statuses without manual intervention. This integration streamlines asset management processes and enhances operational efficiency.

    Get the warranty details of your hardware assets from Lenovo.

    Request apps on the Store

    Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Integration Hub subscription

    This spoke requires an Integration Hub subscription. For more information, see Legal schedules - IntegrationHub overview.

    Supported versions

    This spoke was built for Lenovo Warranty API v2.5, but may be compatible with later versions.

    Spoke requirements

    You should have the Client ID provided by Lenovo. If you don’t have one, contact your organization's Lenovo sales or service representative.

    Spoke dependencies

    The Lenovo spoke doesn't have a dependency on any other plugin.

    Spoke actions

    The Lenovo spoke provides action to automate downloading asset warranty information when events occur in your ServiceNow instance. Available action is as follows:

    Action Description
    Download Asset Warranty Connect to the Lenovo Warranty API to download asset warranty information.
    Note:
    For more information on getting asset warranty details from Lenovo, see Integration with Lenovo for asset warranty details.

    Connection and credential alias requirements

    Integration Hub uses aliases to manage connection and credential information, and OAuth credentials. Using an alias eliminates the need to configure multiple credentials and connection information profiles when using multiple environments. If the connection or credential information changes, you don't need to update any actions that use the connection.

    To use the actions in the Lenovo spoke, you must create a connection and credential record to authenticate and connect to Lenovo. For more information, see Create a connection and credential for Lenovo spoke