Set up the Coupa spoke

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Integrate the ServiceNow instance and Coupa by creating a custom OAuth application in Coupa to authenticate ServiceNow requests.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate Coupa spoke.
      Note:
      If you are upgrading to version 4.0.0 from the previous versions (3.0.3 and earlier) of the spoke, see this KB article: KB0550471.
    • Role required: admin

    Configure a connection for Coupa spoke

    Add and configure a Coupa connection to authenticate ServiceNow requests in Coupa spoke.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to Process Automation > Workflow Studio.
    2. Select Integrations.
    3. Locate the Coupa OAuth connection alias and click View Details.
      Note:
      Don't click Add Connection.
      Connection alias for Coupa OAuth
    4. Click Edit or if you are configuring the spoke for the first time, click Configure.
      Coupa OAuth connection alias configuration
    5. On the form, fill in the fields.
      Table 1. Configuration form
      Field Description
      Name (Connection) Name to uniquely identify the connection. For example, Coupa spoke connnection.
      Connection URL URL to make a connection to Coupa.
      • For customer instances, use this format: https://{organization_name}.coupahost.com
      • For partner and demo instances, use this format: https://{organization_name}.coupacloud.com
      Name (Credential) Name to uniquely identify the credential. For example, Coupa spoke credential.
      Token URL URL used to generate OAuth token. Use this format:https://<connection_url>/oauth2/token
      OAuth Client ID Identifier (Client ID) generated in Coupa.
      OAuth Client Secret Secret (Client Secret) generated in Coupa.
    6. Click Configure and Get OAuth Token.

    Result

    The spoke connection is configured and ready to be used.