Set up bi-directional webhook for Infoblox spoke

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Configure a webhook to subscribe to Infoblox with a ServiceNow callback URL.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate the Infloblox spoke.
    • Role required: admin.

    Register a Infoblox webhook

    Register a Infoblox webhook in a ServiceNow instance to notify the ServiceNow application when certain events occur in Infoblox.

    Before you begin

    Role required: admin.

    Procedure

    1. Navigate to All > Infoblox spoke > Webhook Registry.
    2. Click New.
    3. On the form, fill in these fields.
      Table 1. Infoblox Webhook Registry
      Field Description
      Name Name to identify the webhook registry.
      Note:
      The name must be only Infoblox Webhook Authentication.
      Username Username specified in the Infoblox outbound endpoint configuration.
      Password Password specified in the Infoblox outbound endpoint configuration.
      Description Description of the webhook registry.
      Path Infoblox webhook path. This is field is auto-populated with api/sn_infoblox_spoke/infoblox_webhook.
    4. Right-click the form header and click Save.
    5. Click Callback URL.
      The system displays the webhook callback URL.
    6. Copy and record the webhook callback URL.

    Add callback URL in Infoblox

    Specify a webhook callback URL in Infoblox account to create a webhook.

    Before you begin

    • Register a Infoblox webhook
    • Download Infoblox outbound templates from the KB0966373
    • Role required: admin

    Procedure

    1. Log in to your Infoblox account.
    2. Create a webhook in your Infoblox account.
      For more information, see KB0966373.
    3. Configure a outbound endpoint for your ServiceNow instance.
      For more information about configuring Infoblox outbound endpoints, see About Outbound Templates.
    4. Configure templates by uploading the templates from the KB0966373 article.
      Table 2. Templates
      Template name Description
      Host_Address_IPv4_Insert.txt Template to configure notifications when a new IPv4 address is added to a host.
      Range_IPv4_Insert.txt Template to configure notifications when a new IPv4 range is added.
      Network_Insert.txt Template to configure notifications when a new IPv4 network is added.
      Host_Address_IPv6_Insert.txt Template to configure notifications when a new IPv6 address is added to a host.
    5. Configure notifications rules using the Notification Wizard.