Set up the Trello spoke

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Integrate the ServiceNow instance and Trello by creating an API key in Trello to authenticate ServiceNow requests.

    Before you begin

    • Request an Integration Hub subscription.
    • Activate the Trello spoke.
    • Role required: admin

    Generate Trello API key and token

    Generate a Trello API key and token to get access to the Trello portal.

    Before you begin

    Trello Role required: admin

    Verify that you have a managed user account and Atlassian admin access.

    Procedure

    1. Go to Trello.
    2. Log in as an enterprise admin.
    3. Go to Developer API Keys.
    4. Copy the API key from Personal Key on the Developer API keys page.
    5. In the following link, replace {YourAPIKey} with the API key that you copied in the last step and open the link.
      https://trello.com/1/authorize?expiration=never&scope=read,write,account&response_type=token&name=ServerToken&key={YourAPIKey}

      For example, if your API key is 123xyz, then open the following link- https://trello.com/1/authorize?expiration=never&scope=read,write,account&response_type=token&name=ServerToken&key=123xyz

      The MyPersonalToken page appears and asks if you want to give access to your account.
    6. Select Allow.
      An API token is generated. Copy this API token and store it securely.

    Create a Trello connection

    Set up your ServiceNow instance to add the Trello API key and API token.

    Before you begin

    ServiceNow Role required: admin

    Procedure

    1. Log in to your ServiceNow instance.
    2. Navigate to Connections & Credentials > Connection & Credentials Aliases.
    3. Search for and select the connection for Trello.
    4. Select New.
    5. Select Trello Credentials from the list.
    6. In the dialog box, fill in the fields.
      Table 1. Trello Credentials
      Field Description
      Name Name for the credential. For example, Trello credential.
      Type The field is automatically populated to Trello Credentials.
      Active Option for indicating whether the record is active. By default, the check box is selected.
      Authentication Algorithm This field is automatically populated to Trello Custom Auth.
      API Key The API key that you generated in the previous step. For more information, see Generate Trello API key and token.
      API Token The API token that you generated in the previous step. For more information, see Generate Trello API key and token.
    7. Select Submit.