Exploring Asset Management Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • The user interface of the Asset Management application is enhanced to make it more user-friendly and intuitive, enabling you to manage your hardware installations better.

    You can use the Asset Management new user interface, referred to as Asset Workspace, or continue using the classic Asset Management.

    The Asset Management application's core functionality remains the same in both the user interfaces.

    If you’re using the Asset Management application newly from the Vancouver release, the Asset Management Workspace is installed by default.

    Note:
    The Asset Workspace is installed by default only on the zBoot ServiceNow instances and not on the ServiceNow instances upgraded to the latest version. When the Hardware Asset Management application is activated, the Hardware Asset Workspace replaces the Asset Workspace.

    Using the Asset Management Workspace

    The Asset Workspace is a unified medium with multiple views that help you manage your assets efficiently. The views provide you with visibility into all the important aspects of your assets, such as dashboards on Stockroom, Asset count by model, lifecycle state, model category, and overall performance of assets.

    The Asset Workspace contains the following views:

    If you’re upgrading to the Vancouver release, you must activate the Asset Management Workspace (sn_itam_workspace) plugin to use the Asset Workspace.

    Note:
    After moving to Asset Management Workspace, you can still use the Asset Management classic. For more information, see Asset Management.