Software Asset Management dashboard
Summarize
Summary of Software Asset Management Dashboard
The Software Asset Management dashboard provides insights into true-up costs, optimization results, and compliance trends for software assets. Customers can access the dashboard by navigating toIT Asset Management > Software Asset Management > Software Asset Management dashboard. Data is refreshed daily or as new reconciliation results are available, and users can save charts in PNG or JPG formats.
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Key Features
- Overview Tab: Displays total true-up costs, number of publishers/products out of compliance, potential savings, and top products by true-up cost and potential savings.
- Optimization Tab: Focuses on reclamation candidates, showing details like state, potential savings, and the status of active reclamations.
- Compliance Analysis: Utilizes Performance Analytics to provide time-series data on compliance trends and highlights issues like over-licensed amounts.
Key Outcomes
ServiceNow customers can leverage the dashboard to:
- Monitor compliance and identify potential savings from software reclamation.
- Gain visibility into software usage and compliance trends over time.
- Quickly address compliance issues and optimize software spending.
View true-up costs, optimization results, and compliance trend charts on the Software Asset Management dashboard.
The Software Asset Management dashboard tab is accessed by navigating to and selecting Software Asset Management from the dashboard list. Select an element within a report to see more information, or add and move widgets as needed.
Results are updated daily, or whenever a new reconciliation result is available, and can be refreshed by selecting the Refresh icon for each result. You can also save charts in PNG or JPG formats.
The graphs show important statistics about the software being tracked. In the Overview and Optimization tabs, you can filter by publisher, product, department, and country to narrow the results.
Overview
The source for overview data is the Product Result [samp_product_result] table.
| Report | Description |
|---|---|
| Total True-up Cost | Cost to be compliant based on the average prices in entitlements for the rights. |
| Publishers out of Compliance | Number of publishers that have at least one software model out of compliance. Select the report to show the filtered list of records. |
| Products out of Compliance | Number of products that have at least one software model out of compliance. Select the report to show the filtered list of records. |
| Potential Savings | Cost saved if removal candidates are reclaimed. |
| Top 10 Products by True-up Cost | Top 10 products graphed in order of true-up cost. |
| Top 10 Products by Potential Savings | Top 10 products graphed in order of potential savings. |
Optimization
The source for optimization data is the Reclamation Candidate [samp_sw_reclamation_candidate] table.
| Report | Description |
|---|---|
| Reclamations Requiring Attention | State is Attention Required |
| Potential Savings |
|
| Actual Savings YTD | Closed on This Year AND State is Closed Complete |
| All Active Reclamations by State | Active is true |
| Top 10 Active Reclamations Breakdown | Active is true |
| Actual Savings per Month | State is Closed Complete AND Closed in Last 12 Months |
| Color | State |
|---|---|
| Red | Attention Required |
| Green | Ready |
| Yellow | Awaiting Use |
| Orange | Awaiting Approval |
| Purple | Awaiting Revocation |
| Blue | Closed Complete |
Compliance Analysis
Compliance analysis consists of time-series data using Performance Analytics to show the compliance trends over time. The for compliance analysis data is the Product Result [samp_product_result] table.
| Report | Description |
|---|---|
| True-up Cost | Cost to be compliant based on the average prices for entitlements for the rights. |
| Publishers out of compliance | Number of publishers that have at least one software model out of compliance. |
| Products out of compliance | Number of products that have at least one software model out of compliance. |
| Potential savings | Cost saved if removal candidates are reclaimed. |
| Breakdowns | Shows the detailed list of results based on the widget selected. |
| Records | Shows the detailed list of product results based on the widget selected. |
| Report | Description |
|---|---|
| Over-licensed amount | Cost of licenses owned but not being used. |
| Publishers over-licensed | Number of publishers that have at least one software right not being used. |
| Products over-licensed | Number of products that have at least one software right not being used. |
| Breakdowns | Shows the detailed list of results based on the widget selected. |
| Records | Shows the detailed list of product results based on the widget selected. |