View services impacted by alerts using the Event Management mobile app

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Alerts impact services, which can affect the way those services run in your environment. You can view the services impacted by alerts that your mobile device monitors.

    Before you begin

    Role required: evt_mgmt_user

    Procedure

    1. Open the mobile app and select Event Management.
      The home page appears:

      Mobile alerts and services list

    2. Slide an alert to the right and tap Maint on the left side of the alert.
      The Top Priority Alerts screen appears. The alert is set to the Maintenance state and displays with both a blue indicator in the left margin and diagonal lines running through the alert. After refreshing the page, this alert no longer appears in the list of alerts.
      Top priority alert.
    3. Select an individual alert.
    4. Tap on the Related tab and select Impacted Services.
      The services impacted by the alerts appear.

      For details on how alert impact is calculated, see Alert impact calculation.