Mass Update CI

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • The Mass Update CI plugin enable users to apply the same update to a set of CIs for a specific CI class. The Change Management - Mass Update CI plugin is intended to be used when the Change Management - State Model plugin is activated.

    To use these features, activate the Change Management - Mass Update CI plugin.
    Note:
    This feature is available for normal and emergency changes only.

    When you activate the Change Management - Mass Update CI plugin, the Mass update CI class check box appears on the Change Request form. When selected, the Mass update CI class tab appears and allows changes to be proposed against the configuration items that match that class associated with the affected CI’s related list in that change.

    When the change moves to the Implement state, the required update for each CI related to the Change Request is created. These updates can then be applied in the Implement or Review state.
    Note:
    You cannot add or delete a CI when the change request in the In-progress state and is not approved.