Intelligent solutions configurations

Administrators can configure the Change Management Intelligent solutions properties to use predictive intelligence (PI) capabilities.

By configuring these properties, you enable the Change Management application to:

• Predict the risk of the proposed change.
• Use similarity and clustering to identify and suggest potential standard change templates.

Navigate to Change > Intelligent Solution Configuration to view and edit the properties.

Risk Intelligence Properties

Table 1. Risk Intelligence properties

Property	Description
Solution type [chg_ml_prop_risk.model_type]	The type of PI solutions used for risk prediction. Similarity: Uses machine-learning solution to collect and compare your existing records to new similar records. This solution type uses the following risk calculation method: Use count of records: Risk of the group that has highest count is used.​ Use confidence of records: Risk of the group that has highest total number of confidence is used.​ If the risk have same count or confidence, then the higher risk is considered. Classification: Uses machine-learning algorithms to set field values during record creation, such as setting the risk category based on previous data.
Predicted value usage [chg_ml_prop_risk.usage]	Determines how the predictive value must be used. View risk value Set risk value
Solution enabled [chg_ml_prop_risk.solution_enabled]	Identifies if the solution is enabled or not.
Threshold [chg_ml_prop_risk.classification_confidence_threshold]	The minimum confidence value for the returned results.

Standard Change Proposal Properties

Table 2. Standard Change proposal properties

Property	Description
Minimum quality level [chg_ml_prop_sctp.quality]	Minimum cluster quality to use for Standard Change candidate.