Change Management workflows

The Change Management processes for a change request are controlled by workflows defined for a specific change request type. You can use the flow designer to modify one of the default workflows, or to create additional change request workflows.

By default, six change request workflows are provided.

Table 1. Default change workflows

Workflow	Description
Change Request - Emergency	The workflow process that an emergency change request follows.
Change Request - Emergency change tasks	The child workflow process that handles the creation and management of the change tasks for the emergency change request workflow.
Change Request - Normal	The workflow process that a normal change request follow.
Change Request - Normal change tasks	The child workflow process that handles the creation and management of the change tasks for the normal change request workflow.
Change Request - Standard	The workflow process that a standard change request follow.
Change Request - Standard change tasks	The child workflow process that handles the creation and management of the change tasks for the standard change request workflow.