Components installed with ITSM Roles - Change Management

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Several user roles are installed with the activation of the ITSM Roles — Change Management plugin (com.snc.itsm.roles.change_management). Security ACLs to support the security model for Change Management and related functionality are also installed.

    When you install the ITSM Roles — Change Management plugin (com.snc.itsm.roles.change_management), the plugin updates the Security Access Control Lists (ACLs), integrating revised scripts, and other files to overhaul the security model for these applications.

    Note:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    Roles installed

    Role title [name] Description Contains roles
    Change read

    [sn_change_read]

    Read access to the Change Management application and related records.
    Note:
    A user with the sn_change_read role can view all change requests as well as the CAB workbench.
    • sn_cmdb_user
    • dependency_views
    • view_changer
    • cmdb_read
    • app_service_user
    • cmdb_query_builder_read
    Change write

    [sn_change_write]

    Write access to the Change Management application and related records.
    • sn_change_read
    • template_editor
    • cmdb_query_builder