Update the state handler script include

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Update the ChangeRequestStateHandler script include with the new Complete state.

    Before you begin

    Role required: admin

    About this task

    The ChangeRequestStateHandler script include defines the states available for the Change Request state model.

    Procedure

    1. Navigate to All > System Definition > Script Includes.
    2. Open the ChangeRequestStateHandler script include and modify the script as follows.
      1. Add the following line to the top of the script in the Constants section:
        ChangeRequestStateHandler.COMPLETE = "complete";
      2. Add the following line as the last line of the function in the Initialize function:
        this.STATE_NAMES["-6"] = ChangeRequestStateHandler.COMPLETE;
      Modified script
    3. Click Update.