Set up integration user account in DevOps Change Velocity

Set up the integration user account to enable integrating with your third-party tools.

Before you begin

Role required: admin

About this task

Important:

This setup is required only when DevOps Config is installed, and for Rally and Split tool integrations. For all other tool integrations or if you’re using only DevOps Change Velocity, you can skip this procedure.

This is a one-time setup. You can set the integration user password either using Workspace or Classic UI.

The DevOps integration user is the ServiceNow system user that your third-party orchestration tools use to send data to DevOps Change Velocity.

The default integration user credential will be applicable for all the tools. However, if you want to set up separate integration user credential per tool connection you can also do the same but ensure that the user account has the sn_devops.integration role assigned.

Procedure

Set the integration user password in one of the following ways.

Option	Steps
Using workspace	Navigate to Workspaces > DevOps Change Workspace. From the Accounts and users widget on the Home page, select Set up system accounts. You’ll be redirected to Administration > Set up system accounts. In the DevOps integration user account section, select Set new password. By default, the DevOps integration user is selected. You can also select another user from the list. Note: The Username field will only list the users that have the sn_devops.integration role. Enter a password for the user and select Set password.
Using Classic UI	Set a password for the DevOps integration user by navigating to All > User Administration > Users. For more information, see Set password for a user.

What to do next

• Onboard to DevOps Change Velocity using Workspace
• Start integrating DevOps Change Velocity with third-party tools.