Accessing Desktop Assistant

  • Release version: Washingtondc
  • Updated January 25, 2024
  • 1 minute to read
  • Get insights across different Desktop Assistant features by exploring components within the application.

    Figure 1. Desktop Assistant Home page
    Desktop Assistant Home page that has the sections and cards.
    Table 1. Home page components
    Components Description
    Header

    Header includes the name of the home page, the notification icon and the user icon. The notification bell icon (Notification bell icon) displays a small red dot with number to indicate the number of new notifications. The user's profile icon (User's profile icon that can be used to login and logout from Desktop Assistant.) is the user log off icon.

    Sections Sections make it easy for you to search for items by arranging items sequentially and in logical groups. By default, ServiceNow provides My Resources.

    Desktop Assistant administrator can configure the section. For more information, see Add a section in the Home page.

    Cards Application shortcuts that help you to access applications quickly.

    Desktop Assistant administrator can add or remove cards from any section. For more information, see Create a Hyperlink card or Delete a card from the Home page.