Onboard for DEX Application and Device Health

During the onboarding process, when there is no application listed to be monitored, you can begin by accessing a list of available applications. You can also add your own custom applications and enable them for monitoring along with any existing applications.

Before you begin

To add a web/SaaS application to be monitored, ensure you have completed the following tasks:

• Create ACC registration key
• Install Agent Client Collector for DEX - Windows using a one-line installer or Install Agent Client Collector for DEX - Mac using one-line installer
• Enable DEX browser extension for monitoring web/SaaS applications

Role required: sn_dex.admin

Procedure

1. Navigate to Workspaces > Service Operations Workspace.
   The Home page icon () is selected by default, prompting you to view and add applications for monitoring to begin the onboarding process.

   Figure 1. Home page

   

2. Select View applications.

   Out-of-the-box, a pre-existing list of monitoring-enabled applications is provided, initially turned off. You can also add your own application to the list.

   Figure 2. Pre-existing list of applications

   

3. To add a new application, perform the following steps.
   1. Select + New application.
      The Add new application form appears.

      Figure 3. Add new application form

      

   2. On the form, fill in the fields and select Save.

      For more information on each field, see Custom application form.

4. To monitor an application from the pre-existing list, turn on the application monitoring.
   For more information on how to turn on an application, see Enable application monitoring.

What to do next

You can explore the product and learn about the various pages and their offerings by accessing Application & Device Health.