Applications page

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • Manage the active applications in your organization to enhance end-user productivity and engagement. The Application page serves as a central hub, offering visibility into monitored applications. Access details such as name of the application, its type, the number of alerts and incidents associated with each of those applications, and impacted users.

    To access the Applications page, navigate to Workspaces > Service Operations Workspace and from the left pane, select the Applications icon (The Applications icon.).

    To refine your search based on applications, make use of the Applications filter. The application data is sorted in a decreasing order based on Incidents.
    Note:
    When you place your cursor over any column name, the additional menu (Additional menu for filtering.) appears. Select the additional menu and choose the desired filter condition from the drop-down list of the Filter section. Then, enter the string in the following field and select Apply. For example, if you want to choose all applications that begin with the letter "M", select the "starts with" option from the drop-down menu. Then, enter "M" in the subsequent field and select Apply.
    Figure 1. Applications page
    Applications page showcasing details like name, type, alerts, and incidents, including impacted users.

    To know details of any application, select the name of the application. For more details on each field, see Application list.