Device health page

The health of a device includes critical device specifics like type, name, OS, model, location, CPU, alongside metrics such as device/battery health, last 24-hour device events, OS details, incident and alert details (numbers, descriptions, ownership, timestamps). Monitoring and managing these aspects ensure optimal device performance and timely resolution of any issues.

Some of the crucial information that the Health page offers are:

Table 1. User device health — Overview

Field	Description
Type	Category of the device, such as laptop or desktop computer.
Name	Unique name of the device.
Model ID	Unique identifier assigned to a specific model of a device for internal tracking, system recognition, or management purposes.
CPU	Type of CPU or processor user in the device, such as single-core, dual-core, Quad-core, Hexa-core, Octa-core, and Deca-core processors.
RAM	RAM capacity of the device.
Operating system	OS that manages and controls the device's hardware and enables the execution of applications, such as Windows or macOS.
OS version	Current operating system version of the device, essential for compatibility, security, and ensuring optimal performance.
Location	Physical place where the device is currently located, indicating its position or network address.
Last restarted	Most recent time the device was rebooted or restarted.
Device health
Metric	Name of the metric used to evaluate specific aspects of a device. Device health is typically measured using metrics such system uptime, outstanding patches, pending software update, the last blue/black screen of death, and application crashes.
Device events
Timeline chart	Illustration of events generated by devices within the past 24 hours according to your local timezone. The device events of a device can be measured using metrics such as event frequency, event duration, event occurrence patterns, event reliability, and event impact on system performance. Choosing any event provides you with the event details.
Pending system updates
Title	Name or description of the pending system update.
Label	Categorization associated with the pending update.
Version	Numerical or alphanumeric identifier of the pending system update.
Size	Data size or storage space required for the pending update.
Recommended	Indicates whether the pending update is advised for optimal system performance.
Action	Recommended action to be taken for the pending system update, such as install or restart.
OS details
Metric	Name of the metric used to evaluate specific aspects of an OS.
Value	Data associated with a given metric.

Table 2. User device health page — Alerts

Field	Description
Number	Unique identifier assigned to an alert for reference purposes.
Description	Summary of the alert, providing details about the nature of the issue.
Owned by	Owner of the device.
Created	Date and time when the alert was initially reported or recorded.

The Security section is exclusive to Windows OS.

Table 3. User device health page — Security

Field	Description
Volume type	Type of volume that the bitlocker can protect such as Data or Operating System.
Protection status	Indicates whether BitLocker currently uses a key protector to encrypt the volume encryption key. The Protection status can be On or Off indicating whether the volume is protected or not.
Mount point	Refers to the drive letter or volume path assigned to the BitLocker-protected volume after it has been unlocked. It specifies the location where you can access the decrypted contents of the encrypted volume. For example, a mount point might be something like C: or a volume path like \\?\Volume{guid}\.
Capacity	Storage size of the volume or the drive.
Volume status	Indicates whether BitLocker currently protects some, all, or none of the data on the volume. Examples: FullyEncrypted, FullyDecrypted, EncryptionInProgress, DecryptionInProgress, EncryptionSuspended.
Encryption percentage	Percent of the volume protected by BitLocker.

Table 4. User device health page — Battery

Field	Description
Metric	Name of the metric used to evaluate the battery health of a device. Battery health of a device is typically measured using metrics such as battery capacity, cycle count, and impedance.
Value	Data associated with a given metric.

Table 5. User device health page — Hardware

Field	Description
Name	Identification label for the hard drive. Example: \\\\.\\PHYSICALDRIVE2.
Status	Current state of the hard drive. Example: OK and Error.
Description	Additional details or notes about the hard drive.
Manufacturer	Company that manufactured the hard drive.
Media Loaded	If True, the media for a disk drive is loaded, which means that the device has a readable file system and is accessible. For fixed disk drives, this property will always be TRUE.
Model	Manufacturer's model number of the disk drive.
Partitions	Number of partitions on this physical disk drive that are recognized by the operating system.
Size	Total storage capacity available on the hard drive.

To return to the device health page, see Users — Device health.