Apply the CSDM guidelines to Digital Portfolio Management

  • Release version: Washingtondc
  • Updated July 18, 2024
  • 1 minute to read

    • Service data relates to each other using different applications and in different ways. Digital Portfolio Management (DPM) references the Common Service Data Model (CSDM) framework to bring service-related data together in a single view.

    DPM enables you to organize service data in logical sequences that make sense for your business. You can see details about your own services as well as services that you don't own but may impact your business.
    Tip:
    For information about the CSDM, see Implementing the CSDM framework in stages.

    Personal portfolios and CSDM

    See how DPM aligns with the CSDM framework to provide a holistic view of your IT landscape.
    Figure 1. DPM and CSDM
    DPM-and-CSDM.

    CSDM life-cycle fields for business and technical services

    Service portfolios viewed in DPM display the phase (or stage) field and the status field in the header of each business and technical service and service offering. The field values come from the service table [cmdb_ci_service].

    The following comparison shows the differences from the traditional Service Portfolio Management phase and status fields to the CSDM life-cycle stage and status fields.

    These fields also display when you use the Performance Analytics (PA) indicators.
    Table 1. Service table [cmdb_ci_service] mapping of Service Portfolio Management and CSDM
    Service Portfolio Management Phase and Status field names CSDM life-cycle Stage and life-cycle Status field names
    Pipeline | Requirements Ideation | Under evaluation
    Pipeline | Definition Ideation | Under evaluation
    Pipeline | Analysis Ideation | Under evaluation
    Pipeline | Approved Ideation | Under evaluation
    Pipeline| Chartered Design | Chartered
    Catalog| Design Design | Design
    Catalog | Development Design | Design
    Catalog | Build/Test/Release Deploy | Test
    Catalog | Operational Operational | In-use
    Catalog | Retiring Operational | Pending Retirement
    Retired | Retired End of life | Retired
    Retired | Obsolete End of life | Obsolete

    CSDM relationships in DPM

    To confirm that you see the data that you want in DPM, you must establish the correct CSDM relationships.

    How you establish relationships between your solutions and configuration items (CIs) varies depending on your situation. For more information, see CI relationships in the CSDM.