Update the resolved incident notification template

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Modify the content of the email template that is sent to the user when you resolve an incident.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > System Notification > Templates.
    2. Open the incident.ess.resolve template.
    3. Manually update the template content.
    4. Click Update.