End a conference call

As a host or a user with the incident manager role, you can end the conference call.

Before you begin

Role required: itil, itil_admin, or admin

Procedure

1. Open ITSM Mobile Agent app.
2. In My work tab, tap See All.
   
3. Open the incident where the conference call is originated.
4. Tap Collaborate.
   
5. Tap on the active conference call.
   
6. Tap .
7. Tap End call.