Managing teams and incidents using My Team applet

Easily access and get insights into the work of the groups you are managing.

With the My Team applet, as a group manager you can:

• Easily access unassigned incidents from your group and quickly triage work
• Act upon time-off requests submitted by your team
• Review any On-call conflicts or gaps in a schedule and plan for appropriate coverage
• Access dashboards to gain insights like MTTR, CSAT, and so on for your groups.