Set the default landing page

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • You can set a default landing page to surface the information that is most relevant for your agents.

    Before you begin

    Role required: agent_workspace_user or admin

    Procedure

    1. Navigate to All > Workspace Experience > Administration > All Workspaces.
    2. Click Agent Workspace.
    3. In the Landing Pages related list, set the value of the Order field of the landing page that you want to set as the default to minimum.
      Note:
      The landing page with the minimum order value is considered to be the default landing page.
    4. Optional: Verify the default landing page assignment by navigating to Workspace Experience > Workspaces > Agent Workspace Home.
      The default landing page opens.