Migrated

You have successfully activated the Problem Management Best Practice - Madrid - State Model plugin and updated your problem and problem task records to the new best practice states.

Before you begin

Role required: admin

Procedure

1. Optional: View the records after migration in the related links.
   The records are listed in one of the following related lists:

   • Problems by State
   • Problem Tasks by State
2. Optional: If any record failed to migrate, verify the reason for the failure, resolve it, and migrate the records again.
   The failed records are listed in one of the following related lists:

   • Failed Active Problem Updates
   • Failed Active Problem Task Updates
   • Failed Inactive Problem Updates
   • Failed Inactive Problem Task Updates
3. Click Finish to return to guided setup to perform the clean-up tasks.