Business stakeholder role for Release Management

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Use the business stakeholder role to read and retrieve data from any table of the Release Management application to generate reports.

    When you activate the Business Stakeholder plugin (com.snc.business_stakeholder) in your ServiceNow instance, the Read only roles for Release Management plugin (com.snc.release_management_read_roles) is also activated. This plugin provides a business stakeholder role (sn_release_read) with which you can access all the tables of the Release Management application. You can assign this role to any user in your organization who is a business stakeholder.

    Plugin availability

    If you are a new customer, the Read only roles for Release Management plugin (com.snc.release_management_read_roles) is activated on zBoot. However, the business stakeholder role (sn_release_read) is available only when you activate the Release Management plugin (com.snc.release_management_read_roles).

    If you are an upgrade customer, you must manually activate the read-only roles for Release Management plugin and the Release Management plugin (com.snc.release_management_v2).

    Release Management tables accessible by users with the business stakeholder role

    When the Read only roles for Release Management plugin (com.snc.release_management_v2) is active in your ServiceNow instance, the user with the business stakeholder role (sn_release_read) has read access to the following tables.
    Table 1. Release Management tables
    Table Description
    Product

    [rm_product]

    		 Represent whole products whose releases are being managed.

    It is optional to use the Product construct. A generic release can also be defined without any specific product.
    Release

    [rm_release]

    		 Represent individual releases of the product.
    Release Phase

    [rm_release_phase]

    		 Represent the different stages of work required to complete a release.
    Release Tasks

    [rm_task]

    		 Represent tasks under a phase for phase activities.
    Release Items

    [rm_m2m_release_task]

    		 Represents work items and change records associated to the release.