Components installed with Universal Task for Service Operations Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Several types of components are installed with activation of the Universal Task application, including tables, and user roles.

    Roles installed

    Role title [name] Description Contains roles
    Admin [sn_uni_task.admin] View and configure the Universal Task application None
    Report view [sn_uni_task.report_view] Access and view Universal Task reports None
    Employee form admin [sn_uni_task.emp_form_admin] Create and manage Employee forms survey_admin
    Employee form creator [sn_uni_task.emp_form_creator] Create and modify employee forms survey_creator
    sn_uni_task.template_admin Create and manage Universal Task templates None

    Tables installed

    Table Description

    Universal Task [sn_uni_task_universal_task]

    		 Store the Universal Task record details for a department-specific table.

    Universal Task Configuration [sn_uni_task_config]

    		 Store the list of task types for each department-specific table.

    Catalog Task Configuration [sn_uni_task_catalog_task_config]

    		 Stores the catalog items details of the department-specific table.

    Base Task Configuration [sn_uni_task_base_task_config]

    		 Serves as the base table for the configuration tables for all task types.
    Employee Form [sn_uni_task_employee_form] Stores the employee form records that were created for the Collect employee input task type.
    Employee Input Task Configuration [sn_uni_task_emp_input_task_config] Stores the roles that can view the responses of completed employee forms for each department-specific table.
    Universal Task Template [sn_uni_task_template] Stores the universal task templates with predefined field values that can be applied on Universal Task forms.
    Universal Task Dynamic Template Mapping [sn_uni_task_dynamic_template_mapping] Stores the dynamic template mappings between Universal Task fields and parent table fields.