End a Microsoft Teams conference call in Service Operations Workspace

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read
  • As a host or a user with the incident manager role, you can end the conference call.

    Before you begin

    Role required: itil

    Procedure

    1. Navigate to Workspaces > Service Operations Workspace.
    2. Select the List (List icon) icon.
    3. Select Incidents > Open.
    4. Select an incident that has an active conference call.
    5. Select the Collaborate (Collaborate icon) icon from the contextual side panel.
    6. Select the Calls tab.
    7. Select the active call card.
    8. Select Leave call drop-down menu.
    9. Select End call.