Setting up communication templates and plans in Major Incident Management

Set up the communication templates and plans in Major Incident Management to help reduce the efforts and time spent in creating and composing communication at the various stages of a major incident. Effective communications with stakeholders help resolve major incidents.

• Configure a communication template for email in Major Incident Management
  Configure a communication templates for email in Major Incident Management to help reduce the efforts and time spent in creating and composing communication emails.
• Configure a communications template for SMS in Major Incident Management
  Configure a communication template for SMS in Major Incident Management to help reduce the efforts and time spent in creating and composing communication SMS.
• Configure a communication plan in Major Incident Management
  Configure a communication plan and tasks for effective communication with various stakeholders about the progress, milestones, and issues related to the different stages of a major incident record.