Create indicators in Service Portfolio Management Premium

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Create custom indicators for your Service Portfolio Management Premium jobs in the correct scope.

    Before you begin

    Role required: pa_admin

    About this task

    Figure 1. Navigate
    Set up Service Owner Workspace

    You must have the Reporting file type delegated developer access to change the scope from Global to Service Portfolio Management Premium when creating custom indicators for the application. Administrators grant the Reporting file type delegated developer access. For information regarding obtaining delegated developer access, refer to Create indicators in Service Portfolio Management Premium.

    When you create an indicator and associate it with a job in an application, both the indicator and the job must be in the same scope. Jobs and indicators available in the Service Portfolio Management Premium base system are in the correct Service Portfolio Management Premium scope. However, when you create a custom indicator, by default it is created in the Global scope. To associate a custom indicator with a Service Portfolio Management Premium job, you need to first change the scope from Global to Service Portfolio Management Premium.

    Create automatic indicators

    Procedure

    1. Click the Settings Settings icon icon in the banner.
    2. In System Settings, click Developer.
    3. In Application, find and select Service Portfolio Management Premium.
    4. Navigate to Performance Analytics > Indicators > Automated Indicators and click New to create an indicator in the Service Portfolio Management Premium scope.
      For details on how to create an automated indicator, refer to Create an automated indicator.