Configure the estimated spend offering cost source

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Define the source used to calculate the estimated cost for service offerings. You can use the default local model or access the preconfigured Financial Management service offering cost models.

    Before you begin

    Role required: admin

    About this task

    Important:
    As of the San Diego release, Service Owner Workspace is in a planned deprecation. New customers can't find or activate Service Owner Workspace. ServiceNow® continues to support existing customers with Service Owner Workspace. For information on the product replacement and the deprecation process, see Service Owner Workspace.
    Figure 1. Navigate
    Use Service Owner Workspace

    The Service Portfolio Management Estimated Spend plugin (com.snc.spm.spend) is automatically activated with Service Owner Workspace.

    Activate the Financial Management for SPM plugin (com.snc.financial_management_for_spm) to enable the associated cost model.

    Service Portfolio Management Estimated Spend provides the sn_spm_spend.offering_cost_source system property. With this property, you can define the source used to calculate the estimated cost for service offerings. Values include:
    • Local Model
    • Financial Management
    • None
    The default value is Local Model.

    Procedure

    1. Enter sys_properties.list in the navigation filter to open the System Properties [sys_properties] table.
    2. Find the sn_spm_spend.offering_cost_source system property and set it to the desired value.
      Note:
      Users can choose not to use the local cost model or the Financial Management model, by selecting None as the desired value.
      Table 1. Estimated spend offering cost source
      Value Description
      Local Model With this default source, the offering Estimated Spend cost is calculated based on the following fields on the Service Offering form:
      • Cost model: Choices include, Fixed and Per unit.
      • Estimated spend: The estimated cost of the offering for the associated time period.

      When the Cost model value is Fixed, additional fields appear on the Service Offering form, including: Offering cost, Time period, and Cost Unit.

      When the Cost modelis Per Unit, additional fields appear on the Service Offering form, including: Offering cost, Time period, Units per period, and Cost Unit.
      Financial Management With this source, the offering Estimated Spend cost is calculated based on the following Service Offering form fields, as calculated by the Financial Management application:
      • FM period: Fiscal calendar period.
      • FM cost: The actual currency amount.
      None With this value, or any incorrect values, the system ignores both the local and Financial Management cost models and does not display associated Service Offering form fields.
    3. Click Update to save any changes.