Apply scope to a service in Service Portfolio Management

Define the limits of a service with scope details to grant or deny specific service views. Out of Scope items define what a service cannot provide and In Scope items define what a service provides. For example, nightly backups may be In Scope for the Desktop Support service, but Out of Scope for the Disaster Recovery service.

Before you begin

Role required: portfolio_admin or service_editor

About this task

The In Scope and Out of Scope definitions appear in the service catalog page that users see when they access the service catalog.

To view the list of scope entries in your system, enter service_scope.list in the navigator and press the Enter key.

Procedure

1. Navigate to All > Service Portfolio Management > Services.
2. Select the name of a service for which you want to define scope.
   Only a parent service can have scope.
3. In the In Scope or Out of Scope related list, select New to create a new definition or select Edit to add the scope to the In Scope or Out of Scope list for the service.
   Configure scope with anything that is pertinent to the service and helps define the limits of the service.
4. Give the scope item a descriptive name and provide details in the Description field.
5. Select Submit.