Activate Service Portfolio Management Sample Content Pack

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Activate the Service Portfolio Management Taxonomy Content Pack plugin (com.snc.spm.content) to access a sample portfolio structure and service taxonomy. This sample data offers a demonstration users can adopt to accelerate the creation and management of a service portfolio.

    Before you begin

    Role required: admin or portfolio_admin

    About this task

    Note:
    The Service Portfolio Management Taxonomy Content Pack data is best viewed in Service Owner Workspace. For details about accessing this workspace through a Service Owner Workspace subscription, refer to Service Owner Workspace.

    The Service Portfolio Management Taxonomy Content Pack plugin (com.snc.spm.content), contains demo data and provides sample taxonomy structure metadata. Users can quickly and efficiently implement portfolios and associated taxonomies.

    Gain access to a sample list of services that provides examples of service data, offerings, catalog items, and the relationships they share. Link to periphery example data, such as vendors and contracts, SLA definitions, cost models, and more.

    After sample data loads, use it as a starting point to create and manage your service portfolios. You can view sample content in the Service Portfolios module of the Service Portfolio Management application as Sample IT Services Portfolio. Alternatively, if subscribed to and activated, users can view this data in Service Owner Workspace.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the plugin using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Note:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.