Downgrade a license using the legacy Software Asset Management plugin

  • Release version: Washingtondc
  • Updated February 1, 2024
  • 1 minute to read

    • Use the legacy Software Asset Management (com.snc.software_asset_management) plugin to downgrade a software license through one of two methods: through a software model record or through a software license record.

    Before you begin

    Role required: sam

    About this task

    Note:
    Downgrade children set on the software license applies specifically to that license. If a downgrade child is set on the software model, it applies to all licenses of that model.

    Procedure

    1. Complete the following steps to downgrade a license from a software model record.
      1. Navigate to Software Asset > Software Models.
      2. Select a model.
      3. In the Downgrade section, double-click under the Downgrade child column heading.
      4. Select a software model from the list.
      5. Click the green check mark.
    2. Complete the following steps to downgrade a license from a software license record.
      1. Navigate to Software Asset > Software Licenses.
      2. Select a license.
      3. Click New in the Software Upgrade and Downgrades related list.
      4. Select a software model from the list.
      5. Select the Start and End dates.
      6. Click Submit.