Create a vendor in Vendor Management Workspace

Add vendors to your existing vendor list or modify the existing vendor-related information.

Before you begin

Role required: sn_vlm.vendor_admin or sn_vlm.vendor_manager

About this task

Define the information to include in a vendor record. For example, contact and contract information, the assigned vendor manager, and evaluation criteria.

Note:

Only users with the admin role can create a new vendor record. Users with the sn_vlm.vendor_manager role can edit existing vendor records.

For administrators, creating a vendor record entails simply adding general vendor information to a new record, for example, the vendor name and address, and updating the list. Vendor managers can then define the vendor record by adding more specific details about the vendor, such as, who manages the vendor, what state the vendor is in, internal and external contacts, and more.

Before defining the vendor record, vendor managers benefit from reviewing the Company form and planning and collecting all pertinent information about the vendor.

Procedure

1. To create a new vendor, administrators navigate to Vendor Management > All Vendors and click New.
   Alternatively, to edit an existing vendor record, vendor managers click the name of the vendor to open the Company form. Add to or change form field data as needed. To delete an existing vendor, click the delete button in the form header.
2. Fill in the form fields, as appropriate.

   Table 1. Company form

   Field	Description
   Name	The vendor providing this service. Typically this is the company name.
   Vendor state	Status of the vendor.
   Website	The URL for the vendor's website.
   Rank tier	Ranking that represents the organization opinion of the products from this vendor.
   Vendor manager	Person who manages the vendor. Add yourself as the manager or click the lock icon to add one or more users as vendor managers. Note: Select only users who have the sn_vlm.vendor_manager role.
   Business owner	Person who owns the vendor company.
   Parent	The vendor's parent company.
   Notes	Additional information about the vendor.
   General tab
   Vendor type	Type of business that applies to the vendor, for example, service, hardware, or software.
   Vendor	Check box that's selected by default, to recognize this company as a vendor in the system.
   Manufacturer	Check box to indicate if this company is a manufacturer.
   Number of employees	The number of employees for the vendor.
   Relationship start date	The date when you started engaging with the vendor.
   Banner image	The image to appear in the vendor scorecard header. This is usually the vendor's company logo. Note: The image should be approximately 60–70 pixels high, and in one of these file formats: .jpg, .png, .bmp, .gif, .jpeg, and .ico.
   Banner text	Text for the vendor scorecard, such as the company slogan.
   Unique subscribers	The total number of subscribers to the product offered by the vendor.
   Location tab
   Street	Name of the street where the vendor is located.
   City	Name of the City where the vendor is located.
   State / Province	Name of the state or province where the vendor is located.
   Zip / Postal code	Zip code where the vendor is located.
   Country	Country where the vendor is located.
   Phone	Vendor's primary contact number.
   Fax phone	Vendor's fax number.
   Latitude	The geographical latitudinal coordinate for the vendor location.
   Longitude	The geographical longitudinal coordinate for the vendor location.
   Financial tab
   Publicly traded	Check box indicating if the vendor is a publicly traded company.
   Stock symbol	The vendor's stock symbol.
   Stock price	The vendor's stock price.
   Total Cost of Contracts	Cost of all contracts.
   Revenue per year	The annual revenue generated by the vendor.
   Market cap	The market cap for the vendor.
   Profit	The vendor's profit margin.
   Fiscal year	The date on which the vendor fiscal year ends. Click the calendar icon to select the date.

3. Right click in the header to save the new vendor record.
   The following related links and related lists appear.

   Field	Description
   Related Links
   Create Service Credit	Credit that the vendor owes your organization because of a breached business service contract. Click to create a service credit if necessary.
   See Vendor's Profile	General information, including performance metrics, about the vendor in the Vendor Management Workspace.
   Companies	Name of companies you want to associate with the vendor.
   Service Offerings	Business services offered by this vendor.
   Service Commitment for Vendor	Service commitments negotiated with the vendor. For example, a cloud services vendor commits to 95% uptime.
   Improvement Initiatives	Improvement initiatives associated with the vendor.
   Service Credits	Service credits associated with the vendor.
   Contracts	Contracts established with the vendor and the contract status.
   SLA Definitions	SLA definitions associated with the vendor.
   Vendor Catalog Items	Catalog items from the vendor that are available for users to order.
   Vendor Stakeholders	Stakeholders associated with the vendor via the Assessments and Surveys application.
   Product Models	Product models related to the vendor for vendors that are designated as manufacturers.
   Assets	Assets purchased from the vendor that are available for assignment to in use.

4. Click any related list tab to view existing information or click New within a related list to create a new record.
5. Click Submit to save your vendor record or click Update after editing a vendor record.