Integrating Vendor Management Workspace with other ServiceNow applications

Bring in data from other ServiceNow applications to assess the relationship with your vendors.

The image shows a comprehensive view of all applications that you could integrate with Vendor Management Workspace.

The table provides a description of each application that can be integrated with Vendor Management Workspace.

Table 1. Vendor Management Workspace integration applications

Application	Description
Continual Improvement Management	Monitor, plan, and measure your organization's vendor processes and functions. Track performance improvements or optimization initiatives by viewing the continual improvement initiatives a vendor is engaged in.
Contract Management	Manage binding vendor agreements between two parties. Discover how many active contracts a vendor has to evaluate the financial impact the vendor has on your company.
Source-to-Pay Operations	Vendor onboarding using supplier table reference on core_company table.
Vendor Risk Management	Monitor potential risks associated with vendor third-party relationships. Use a centralized process to view and manage risks associated with your vendor portfolio and completing the vendor assessment and remediation life cycle.
Process mining	Discover inefficiencies in your business processes and optimize them.
Service Credits	Track and manage the compensation that your vendors owe your organization when they breach the service agreement you have with them.
Service Portfolio Management	Document and manage vendor services using a standardized, structured format.
Assessments and Surveys	Assess how satisfied your stakeholders are with the vendors they collaborate with.
Performance Analytics	Manage key vendor metrics using a dashboard.
Incident Management	Restore normal vendor service operations while minimizing business impact.
Service Catalog	Request vendor catalog items using self-service.
Service Offerings	Refine vendor services to a specific business need. Understand the active service offerings and unique service offering subscribers associated with your vendors. Use this information to evaluate the business impact a vendor has on your company.
Digital Portfolio Management (DPM)	Manage solutions such as service and service offerings from one location.
Service Commitment	Specific vendor services that define the unique characteristics for a service offering.
Service Level Management	Manage vendor requirements on agreed SLAs. Find out how many active SLA definitions a vendor has to monitor their service level agreements with your company.
Service Level Agreement Definition	Manage vendor SLA definitions.

Browser support for workspaces

Important:

Due to significant performance issues, ServiceNow recommends that customers migrate away from Internet Explorer 11. For more information, refer to KB0683275.