Configure Walk-up Experience for Badge Reader Integration

Associate badge reader devices with an on-site Walk-up Experience queue. While you can associate more than one badge reader device to a walk-up location, individual badge reader devices are mapped to only one walk-up location.

Before you begin

Role required: sn_walkup.walkup_manager

About this task

• The Walk-up Experience application requires that a badge reader device is mapped to a walk-up location for feature integration.
• Walk-up Experience managers can configure badge reader integration to a walk-up location using the Location Queues Badge Readers related list on the Walk-up Location Queue (wu_location_queue) table.
• At least one badge reader must be activated and available to integrate with the walk-up location. Refer to Request activation approval for a badge reader device if no badge readers are activated for use.
• You can define a check-in reason for each badge reader. When the requester checks in a location using that badge reader, the associated check-in reason is auto populated for the check-in. If no check-in reason is associated with the badge reader, then the location reason is considered for the check-in.

Procedure

1. Navigate to All > Walk-up Experience > Administration > Walk-up Locations.
2. Click the name of the walk-up location queue that you want to associate with a badge reader device.
3. Click the Location Queues Badge Readers related link.
4. Click New.
5. On the form, fill in the fields.

   Table 1. Location Queues Badge Readers form

   Field	Description
   Badge Reader	Badge reader that you want to associate with the location.
   Location Queue	Location to which the badge reader is associated.
   Check-in reason	Check-in reason that you want to link with the badge reader.
   Check-in reason description	Description of the check-in reason that you want to link with the badge reader.

6. Select Submit.

Result

You can integrate multiple badge readers with walk-up location.