---
sourceDocument: Brazil Platform Analytics
sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform Analytics

ft:clusterId :

    - par

bundleId :

    - par

workflow :

    - Platform


---

# Filters

# Filters in Platform Analytics {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
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## Summary of Filters in Platform Analytics

Filters in Platform Analytics enable you to narrow down lists and data visualizations on both inline and technical dashboards by various criteria such as data values, text, boolean values, or dates.
They help you focus on relevant data and improve dashboard usability.
Show full answer Show less  
Access to the Filter library requires the **analyticsfilteradmin** role or higher. You can navigate to the Filter library via **All \> Platform Analytics \> Library \> Filters** or from other Platform Analytics libraries.

## Key Features

* **Filter Types:** Filters can be created based on the filter type you select, with configuration options tailored accordingly.
* **Filter Groups:** Combine multiple filters into a group to apply or clear them with a single action, improving efficiency by reducing database calls.
* **Dashboard Integration:** Filters can be added directly to inline dashboards via the inline editor or from the filter library, applying to specific tabs or entire dashboards.
* **Technical Dashboards:** Require custom event handlers for filters to interact with lists and visualizations and demand more expertise to configure.
* **Global Filters:** Usage Insights filters, when enabled, act as global filters affecting all dashboard visualizations.
* **Custom Filter Limits:** Default limit is 500 saved custom filters, adjustable via the `uxa.querybuilder.maxnumofuserfilter` property.
* **Filter Retention:** Filter values reset to defaults upon editing and do not persist across sessions or refreshes on technical dashboards or UI Builder pages. Inline dashboards retain filter values upon exports to PowerPoint or optionally to PDF.
* **Domain Filters:** For domain-separated instances, domain filtering uses specialized components to filter visualizations by domain.

## Practical Considerations for ServiceNow Customers

* Ensure users creating or managing filters have the appropriate roles, especially **analyticsfilteradmin**, to access the filter library and design filters.
* Use filter groups to enhance dashboard performance and user experience by minimizing database calls.
* When working with technical dashboards, plan for additional development effort to implement filter event handling.
* Be aware of filter value behavior during editing and exporting dashboards to maintain expected filtering effects.
* Adjust the custom filter limit if your organization requires more than 500 saved filters for Usage Insights.
* On domain-separated instances, apply domain filters appropriately to ensure correct data scoping across domains.  
Filter lists and data visualizations on an inline or technical dashboard. Filter by possible data value or text, by whether the value is true or false, or by
date.

To find Filters in Platform Analytics, navigate to AllPlatform AnalyticsLibraryFilters. You can also navigate to this library from other Platform Analytics library pages. Access to the filter library requires the analytics_filter_admin role or higher. For more information on user roles in Filters, see [Filter roles](https://www.servicenow.com/docs/9DexzqdJbtnHOvqfQwdBqg#platform-analytics-roles__table_tm2_v15_32c).{#interactive-filters-workspace__ph_nav-from-libs}  
Figure 1. Filter library   

This video illustrates how to create a filter, in this case a multi-select filter for table data.
[Filter](https://www.servicenow.com/docs/mShtAtHrVm3EJvKCaOxvbQ#gloss-filter "A dashboard element that narrows the data shown in visualizations based on specified criteria. Filters can be placed on individual tabs or above the tabs so they apply to all tabs. Filter types include data filters and domain filters.") lists and data visualizations on an inline or technical dashboard.

Technical dashboards are populated in the UI Builder and are more flexible but require considerably more expertise. For example, on a technical dashboard, you have to create custom event handlers for filters to apply to lists or data
visualizations.  
Note:  
When you enable Usage Insights filters within Platform Analytics dashboards, they operate as global filters. This means they impact all visualizations across the entire dashboard, not just a single visualization.  
Note:  
The default maximum number of custom filters you can save for the Usage Insights application is 500. You can modify the number of custom filters in the uxa.query_builder.max_num_of_user_filter property.

When you edit Core UI filters dashboards migrated in compatibility mode, you do so in the Core UI tools. For more information, see [Reporting, dashboards, and Performance Analytics in the Core UI](https://www.servicenow.com/docs/QjvC65W~LpAnzXx9o7h3mg "Present analytics on Core UI dashboards through reports and Performance Analytics widgets. Explore Performance Analytics indicators on the Analytics Hub.").

## Filters on inline dashboards {#interactive-filters-workspace__section_um2_jsn_g2c}

For inline dashboards, you can create a filter directly on the dashboard through the [inline editor](https://www.servicenow.com/docs/mShtAtHrVm3EJvKCaOxvbQ#gloss-inline-editor "The built-in dashboard editing tool in Platform Analytics. The inline editor enables users with edit rights to add, resize, and rearrange elements directly on the dashboard canvas without leaving the dashboard view."), or add a filter from the filter library. In either case, you can add filters to a specific tab or have them apply to the entire
dashboard. To take these actions, you only need the right to edit the dashboard.

If you have the analytics_filter_admin role, you can also create a filter for the
library through the Filter Designer or copy an existing filter to the library.

The filter applies to those data visualizations and list components that contain a
target of the filter.

In a [filter group](https://www.servicenow.com/docs/mShtAtHrVm3EJvKCaOxvbQ#gloss-filter-group "A set of filters that can be applied simultaneously to multiple visualizations on a dashboard. Use a filter group when multiple filters apply to multiple visualizations."), you configure several filters and apply or clear them with one action, making one database call. A filter group may therefore be more efficient than multiple separate filters.  
When you create a filter, you first specify the filter type. All further configuration options depend on the selected type.  
Important:  
When using this documentation, first select a topic for creating a filter. After you create a filter and select the filter type, follow the configuration topic for that filter type.

## Retaining filter values {#interactive-filters-workspace__section_kv4_pc4_g2c}

Filter values are not retained when someone edits the filter configuration. On editing, the filter reverts to its default values for all users on their next login or page refresh. On technical dashboards and pages created in UI Builder, filters don't retain values across user sessions or refreshes. For an exception, see [Add a dashboard to a Dashboards page](https://www.servicenow.com/docs/7enowB9mdgIihDPZqm7nBw "You can add either a technical dashboard or one made in the inline editor to a page you built from the Dashboards page template. Configure the dashboard component on that page.").

When you export a dashboard to Microsoft PowerPoint, filter values are applied automatically. When you export a dashboard to PDF, you can choose whether to retain filter values. Filter values are not retained when you export a technical
dashboard. For more information, see [Export a Platform Analytics dashboard](https://www.servicenow.com/docs/48~xElbo5bAqWGkx5WeI0g "Export a Platform Analytics experience dashboard to PDF or Microsoft PowerPoint.").

## Domain filters {#interactive-filters-workspace__section_ecc_3d4_g2c}

You can filter visualizations by domain on domain-separated instances. Domain filtering
uses a different component. For more information, see [Create a domain filter](https://www.servicenow.com/docs/knZ~mWTDY4SJteKNrEoEBw#create-domain-filter "Create a domain filter so that you can filter data visualizations on domains in a domain-separated instance. Domain filters enable the user to see data associated with one or more domains.").

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