---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Forms, fields, and lists

# ServiceNow AI Platform forms, fields, and lists {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Data collection is easy with the ServiceNow AI Platform. Customize your forms with personalization, templates, tailored UI, file attachments, and more.

|-|-|-|
| [Form administration Configure forms and customize their functions to best suit your enterprise demands.](https://www.servicenow.com/docs/hCSyYE3Y2Ns7lBt7J_sLYA "Administrators can configure several settings that control form functionality.") | [Field administration Create and maintain individual data items in your records on the ServiceNow AI Platform.](https://www.servicenow.com/docs/0HLS7ZS7lGEQI7WlIzCnEg "You can enter data in fields by using the list editor or by using a form. In form view, fields appear as fields in the form, and in list view they appear as columns of data in the table. Administrators can create new fields or change the type of existing fields.") | [List administration Control who views and uses data in your instance, and how they use it, with ServiceNow administrative options.](https://www.servicenow.com/docs/rdGuxLkkYdnuusbADMtgkw "Administrators control the data presented to end users in a list, the controls that appear, and the behavior of the controls.") |
[ ]

{#now-platform-forms-fields-lists__table_oyp_mhr_r5b}

## Form administration {#now-platform-forms-fields-lists__section_qcg_rzm_gvb}

Create and modify forms with a wide variety of tools on the ServiceNow AI Platform. Give users roles to configure forms with Form Personalization. Include supplemental info with Annotations, Attachments, and Formatters. Populate forms automatically with Form Templates, to add data
based on configurable settings. Form UIs are fully customizable, with desired UI actions, UI policies, and more advanced form configuration options.

## Field administration {#now-platform-forms-fields-lists__section_g1k_rzm_gvb}

Fine-tune every detail of your data collection. Field administration includes the ability to create individual pieces of data, modify them as needed. Parent-to-child field relationships and vice-versa are automatically
maintained and updated as you make changes in your tables. Multiple [Field types reference](https://www.servicenow.com/docs/6k_9a9P38xd3rj_6C8ofiQ "These field types are available to administrators when creating fields or changing the type of existing fields.") are available on the ServiceNow AI Platform, to tailor records on your instance as needed.

## List administration {#now-platform-forms-fields-lists__section_hbn_rzm_gvb}

Give users controlled access to data with List administrative tools by ServiceNow. Delegate read-only or read-and-write privileges to users, and set up or modify UI controls for data in your lists.