---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Enable the text field character counter

# Enable the text field character counter {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

By default, multi-line text fields have a 4000 character limit. To help users see how
many characters remain before they reach the limit, you can enable the
glide.ui.textarea.character_counter property.

## Before you begin

Role required: admin

## About this task

This property adds a counter under text fields, such as the Additional Comments and Work notes fields. The counter
is dynamically updated as users enter text.

## Procedure

1. Navigate to AllSystem PropertiesUI Properties.
2. Select the check box next to Character counter for textarea (journal and multi line text fields).
3. Select Save.  

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