---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Impersonation logs

# Impersonation logs {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Impersonations are logged in the system log.

Log impersonations for either interactive (UI) or non-interactive sessions.

## Impersonation logging for interactive sessions {#c_LogImpersonations__section_gzh_zfk_kbb}

Interactive sessions are performed through the user interface (UI). Enable or disable
impersonation logging for interactive sessions using the
glide.sys.log_impersonation property.

If you enable impersonation logging for interactive sessions by setting glide.sys.log_impersonation to true, all interactive sessions are recorded in the log.  
{#c_LogImpersonations__table_f1v_b3k_kbb__entry__2}

| Property | Description |
|-|-|
| glide.sys.log_impersonation | Enables (true) or disables (false) impersonation logging for interactive sessions. |
[ ]

{#c_LogImpersonations__table_f1v_b3k_kbb}

## Impersonation logging for non-interactive sessions {#c_LogImpersonations__section_zjz_t3k_kbb}

Non-interactive sessions are performed by applications and scripts, not through the UI.

Impersonation logging of non-interactive sessions is turned off by default. If you enable
impersonation logging by setting the
glide.sys.log_impersonation.non_interactive property to
true, impersonations of non-interactive sessions are recorded in the
impersonate log.

Even with glide.sys.log_impersonation.non_interactive set to true, the system doesn't log certain common impersonation tasks performed on behalf of the default users
(system, soap.guest, and guest) because the application impersonates those default users to perform a variety of tasks.

Use the glide.sys.log_impersonation.non_interactive.exclusion property to
exclude impersonations by other users in addition to the default users.  
{#c_LogImpersonations__table_hjb_ntk_kbb__entry__2}

| Property | Description |
|-|-|
| glide.sys.log_impersonation.non_interactive | Enables (true) or disables (false) impersonation logging for non-interactive sessions. |
| glide.sys.log_impersonation.non_interactive.exclusion | Excludes impersonation logging of non-interactive sessions for specified users. Enter user names as a comma-separated list. Default users (system, soap.guest, and guest) don't need to be included in the list. |
[ ]

{#c_LogImpersonations__table_hjb_ntk_kbb}