Configure logo, colors, and system defaults for Core UI

You can use the Basic Configuration Core UI module to brand your instance with your company logo and colors and set basic system defaults. This place is the best starting point if you are setting up your instance for the first time or if you have recently enabled Core UI.

Before you begin

Gather the following:

• Obtain the company banner image to use in the header. The image can be high resolution, but when it displays it’s scaled based on the aspect ratio. It scales to a maximum of 20 px high.
• Get the brand color hex or RGB numbers of your company, typically from your marketing department. Use them to decide how to configure the UI background colors.

Role required: admin

About this task

Each color selection option provides a color picker to select a color. The text box beside the color picker lets you enter the value of the color as any of the following CSS formats:

• Name: predefined color names, such as red, green, or blue
• RGB decimal: RGB (102, 153, 204)
• RGB hex: #223344

Refer to HTML Color Names (W3CSchools) for information about HTML color names.

Note:

This information is applicable to Core UI. For theming information for Next Experience, see Working with themes in Next Experience.

Procedure

1. Navigate to All > System Properties > Basic Configuration UI16.
2. Complete the configuration by changing any of the following settings:

   Table 1. Basic system configuration properties

   Label	Property	Description
   Page header caption	glide.product.description	Change the text that appears next to your logo.
   Browser tab title	glide.product.name	Change the text that appears on the browser tab.
   System timezone for all users unless overridden in the user's record	glide.sys.default.tz	Select the time zone in the list. Select Configure available time zones to select the time zones that your users can select from in user preferences.
   Banner image for Core UI	glide.product.image.light	Select + next to the image and upload your logo.
   Date format Time format	glide.sys.date_format glide.sys.time_format	Select the date and time format from the choice lists.
   Header background color	css.$navpage-header-bg	Select or enter the color. This color is also used as part of the theme preview on the Themes tab under system settings.
   Banner text color	css.$navpage-header-color	Select or enter the color. This color is also used as part of the theme preview on the Themes tab under system settings.
   Header divider stripe color	css.$navpage-header-divider-color	Select or enter the color.
   Navigation header/footer	css.$navpage-nav-bg	Select or enter the color.
   Navigation background expanded items	css.$subnav-background-color	Select or enter the color.
   Module text color for the Core UI application navigator	css.$navpage-nav-color-sub	Select or enter the color.
   Navigation selected tab background color	css.$navpage-nav-selected-bg	Select or enter the color.
   Navigation selected tab divider bar color	css.$nav-highlight-bar-active	This color is also used as part of the theme preview on the Themes tab under system settings.
   Navigation unselected tab divider bar color	css.$nav-highlight-bar-inactive
   Navigation separator color	css.$nav-hr-color	Select or enter the color.
   Background for navigator and sidebars	css.$navpage-nav-bg-sub	Select or enter the color.
   Currently selected Navigation tab icon color for Core UI	css.$navpage-nav-selected-color	Select or enter the color.
   Unselected navigation tab icon and favorite icons color	css.$navpage-nav-unselected-color	Select or enter the color.
   Border color for Core UI	css.$navpage-nav-border	Select or enter the color. Also affects the border of the Filter conversations search box in the Connect Chat sidebar.
   Selected base theme	glide.ui.base_theme.selected_theme	Switches the main content (everything other than the application navigator and the header) between the La Jolla and Cobalt themes.

   For most of the settings, as you make changes, the page refreshes with a preview of the change. Only you see these changes. Some settings require you to log out and log back in again to see the change.
3. Select Save at the top or bottom of the page.

Result

After you save the configuration changes, all users who select the System theme in their UI personalization options see the new configuration colors.

La Jolla and cobalt theme comparison

The La Jolla theme is the new brand theme for ServiceNow. When you upgrade to Madrid, your theme is automatically upgraded to the La Jolla theme. Any customizations you have made to the system theme will not be upgraded. Use the styles in the list below to upgrade or revert any styles to the new or old theme.

Make changes to any of these styles by navigating to System Properties > Basic Configuration UI16.

Table 2. La Jolla and Cobalt theme styles

Property	La Jolla style	Cobalt style
Header background color css.$navpage-header-bg	#ffffff	#303a46
Header divider stripe color css.$navpage-header-divider-color	#5a7f71	#455464
Navigation header/footer css.$navpage-nav-bg	#293e40	#303A46
Navigation background expanded items css.$subnav-background-color	#213234	#303a46
Module text color for UI16 css.$navpage-nav-color-sub	#bec1c6	#bec1c6
Navigation selected tab background color css.$navpage-nav-selected-bg	#2f4fe	#4b545f
Navigation selected tab divider bar color css.$nav-highlight-bar-active	#82c9b8	#278efc
Navigation unselected tab divider bar color css.$nav-highlight-bar-inactive	#213234	#81878e
Navigation separator color css.$nav-hr-color	#293e40	#303a46
Background for navigator and sidebars css.$navpage-nav-bg-sub	#293e40	#455464
Currently selected Navigation tab icon color for UI16 css.$navpage-nav-selected-color	#82c9b8	#ffffff
Unselected navigation tab icon and favorite icons color css.$navpage-nav-unselected-color	#bec1c6	#bec1c6
Border color for UI16 css.$navpage-nav-border	#7a828a	#ddd
Selected Base Theme glide.ui.base_theme.selected_theme	La Jolla SysID: c92c1ee153002300dda1ddeeff7b125b	Cobalt SysID: 6f3c9ae153002300dda1ddeeff7b124a