Security Case Management
Summarize
Summary of Security Case Management
Security Case Management enables security analysts to gather and analyze information related to suspicious activities within their environment. The system allows for the creation and management of security cases that include various records such as security incidents, observables, configuration items (CIs), and affected users. Analysts can assess threats effectively by utilizing data from multiple sources, including Security Incident Response and Threat Intelligence.
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Key Features
- Case Creation: Security cases can be generated from various sources in your instance, allowing for comprehensive threat analysis.
- Case Structure: Each security case consists of a header section for identification, an additional details section for analysis updates, and a case artifacts section for related records.
- Record Management: Analysts can search within case artifacts, exclude evaluated records from view, and annotate records for better clarity on findings.
- Related Information Access: Analysts can view additional details associated with configuration items and other records to support their investigation.
Key Outcomes
With Security Case Management, analysts can efficiently track and analyze threats, allowing for informed decision-making regarding security incidents. The ability to manage case artifacts and utilize detailed annotations enhances the investigative process, leading to quicker identification and resolution of potential threats.
Security Case Management provides a means for security analysts who are engaged in threat hunting to gather information on suspicious activity in their environment. Case-related records, such as security incidents, observables, CIs, and affected users can be added to cases to accommodate broad and specific analysis.
With the ability to easily pivot through the records and related information, analysts can assess whether they are facing a targeted campaign, advanced persistent threat, and so forth.
Security cases can be created from various sources on your instance, including Security Case Management, Security Incident Response, and Threat Intelligence. You can also create cases from configuration items and affected users in the Configuration Items [cmdb.ci] and Users [sys.user] tables, respectively. After cases have been created, each of these sources can be also used to add valuable analysis resources to existing cases.
Each security case consists of three main sections, a header section, a section with additional case details, and a case artifacts section containing a collection of records that aid in building an argument for identifying and dealing with particular threats.
Case header
The case header provides basic information used to identify and classify the security case. The case number uses the SECC prefix.
Additional case details
The Additional Case Details section provides information specific to the analysis that has already been performed on the case, including its current state, and work notes and activities recorded for the case.
Case artifacts
The Case Artifacts section provides a series of tabs of information contained in the security case.
You can perform searches within the contents of each tab. You can also exclude specific records you have already evaluated as being safe or which are of no value in your investigation. The excluded records are not deleted, but are hidden from view. If needed, you can view excluded records and add them back.