Define Vulnerability Response email notifications

Set up email notifications to share useful information about important updates and activities such as approval and rejection of false-positive requests. Creating an email notification involves specifying when to send it, who receives it, and what it contains.

Before you begin

Role required: sn_vul.vulnerability_admin or sn_vul.admin (deprecated)

Procedure

1. Navigate to All > Vulnerability Response > Administration > Email Templates.
2. Select New.

   For detailed instructions on creating email notifications, see Create an email notification.

Result

Starting from v21.0 of Vulnerability Response, when a recipient clicks the links in an email notification, the links open in the Vulnerability Manager Workspace or IT Remediation Workspace based on their role.

• Links open in the Vulnerability Manager Workspace for the users with the roles, sn_vul.vulnerability_analyst or sn_vul.vulnerability_admin.
• Links open in the IT Remediation Workspace for the users with the role, sn_vul.remediation_owner.

If the recipient doesn’t have any of the preceding roles, the links in an email notification open in the classic UI.